Booking & Cancellation Policies

 
 
 

Booking requirements

  • A signed lease agreement and $150 lease application, approved by the HOA is required for all bookings, and a $199 approval fee will be collected with all reservations.

  • Minimum thirty (30) day rental out-of-season and minimum sixty (60) day rental in-season (January through April)

  • Full balance required 120 days prior to arrival (seasonal rentals: January through April)

  • Arrival time is 4:00pm and the departure time is 10:00am during seasonal rentals.

  • One (1) pet (dog) may be permitted only with prior authorization in advance of lease signing with additional security deposit and/or non-refundable pet fees (available in select units)

  • Smoking is not permitted inside or outside any of the units or any common areas, including garage and lanai.

  • Motorcycles, motorcycle, personal watercraft and/or boat trailers and recreational vehicles (RVs) are not permitted in the complex.

  • Construction or commercial vehicles bearing any logo are not permitted to be parked in the driveway or in the street

  • All guests agree to abide by HOA rules as indicated in lease agreement.

  • All credit card payments will be assessed a 4% processing fee and 5,5% for all international transactions. Payment by check is encouraged.

 

cancellations & refunds

(seasonal rentals)

  • 100% refund if cancelled >180 days prior to arrival less a $495 cancellation fee.

  • 50% refund if cancelled >120 days prior to arrival.

  • Refund not permitted if reservation is cancelled <120 days prior to arrival.

  • Full or partial refunds or credit toward future stay may be considered if situation is deemed as medical necessity, and only permitted if unit can be rented to another party during the same time period. This is up to the individual owner’s discretion on a case by case basis

 

hurricane policy

  • A pro-rated refund may be available if the state of Florida or Collier county issues a mandatory evacuation order due to a hurricane (June 1 - Nov 1) for the period that such order may be in effect and refund for any days where unit may not be habitable as a result of hurricane damage.