Booking & Cancellation Policies

 
 
 

Booking requirements

  • A signed lease agreement and lease application, approved by the community HOA is required for all bookings and a $250 Flamingo Amenity usage fee will be collected with all reservations.

  • Minimum thirty (30) day rental out-of-season and minimum sixty (60) day rental in-season (December through April)

  • Arrival time is 4:00pm and the departure time is 10:00am.

  • Pets are permitted only with prior authorization in advance of lease signing with additional security deposit and pet fees (not available in all units.)

  • Smoking is not permitted inside any of the units, including garage and lanai.

  • Motorcycles, motorcycle, personal watercraft and/or boat trailers and recreational vehicles (RVs) are not permitted in the complex.

  • All guests agree to abide by HOA rules as indicated in lease agreement.

  • All credit card payments will be assessed a 2.9% processing fee. Payment by check is encouraged.

 

cancellations & refunds

  • 100% refund if cancelled >90 days prior to arrival.

  • 50% refund if cancelled >60 days and <90 days prior to arrival.

  • Refund not permitted if reservation is cancelled <60 days prior to arrival.

  • Full or partial refunds or credit toward future stay may be considered if situation is deemed as medical necessity, and only permitted if unit can be rented to another party during the same time period. This is not guaranteed and is subject to change.

 

hurricane policy

  • A pro-rated refund may be available if the state of Florida or Collier county issues a mandatory evacuation order due to a hurricane (June 1 - Nov 1) for the period that such order may be in effect and refund for any days where unit may not be habitable as a result of hurricane damage.